Terms of Use

2. Eligibility

You may use the Service if you are at least the age of digital consent in your country (13 in the UK, Norway, Sweden and Finland; 16 in certain other EU states) and you have the legal capacity to enter into a binding contract. If you are below the age of majority in your country, you may use Hvile only with the involvement and consent of a parent or guardian who agrees to be bound by these Terms on your behalf.

3. Licence to Use Hvile

Subject to your compliance with these Terms, Doc Creative Ltd grants you a personal, limited, non-exclusive, non-transferable, revocable licence to download, install and use Hvile on a device that you own or control, solely for your personal, non-commercial use.

You agree not to: (a) copy, modify, reverse engineer, decompile or create derivative works from the Service, except as expressly permitted by applicable law; (b) sell, lease, sublicense or otherwise commercialise the Service or any part of it; (c) remove or alter any copyright, trademark or other proprietary notice; (d) use the Service to violate any law or the rights of others; or (e) attempt to gain unauthorised access to the Service or interfere with its security or operation.

4. Your Account & Data

Hvile does not require you to create an account or provide an email address. The app generates an anonymous identifier on first launch and synchronises your private content to your own iCloud. You are responsible for your Apple ID security and for the content you create within Hvile.

You may request deletion of any data we hold about you (server-side analytics and the lightweight profile described in our Privacy Policy) by emailing hello@hvile.me. Local content can be removed by deleting the app and clearing the Hvile data from iCloud (Settings → [your name] → iCloud → Manage Account Storage).

5. Subscriptions, Auto-Renewal & Cancellation

Hvile offers an optional premium subscription that unlocks additional features. Subscriptions are sold and processed by Apple through the App Store. Pricing, billing cycle and currency are shown to you at purchase and confirmed by Apple.

Subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel at least 24 hours before the end of the current period. You can manage or cancel your subscription at any time in iOS Settings → [your name] → Subscriptions, or in the App Store app under Account → Subscriptions. Cancellation takes effect at the end of the current paid period; you keep access until that date.

Free trials, if offered, automatically convert to a paid subscription at the end of the trial unless cancelled before the trial ends.

6. Refunds & EU/UK Right of Withdrawal

Refund requests for App Store purchases are handled by Apple under its standard refund policy. You can submit a refund request at reportaproblem.apple.com. Doc Creative Ltd does not process App Store refunds directly.

If you are a consumer in the EU/EEA or the UK, you generally have a 14-day right of withdrawal for digital content. By starting to use the premium features of Hvile during the 14-day period, you expressly agree that performance begins immediately and you acknowledge that you will lose your right of withdrawal once the digital content has been supplied. This is the standard regime for app-store subscriptions and does not affect any mandatory statutory consumer rights you have.

7. Acceptable Use

When using Hvile, you agree not to: use the Service for any unlawful, harmful, harassing or fraudulent purpose; upload or share content that is illegal, infringing, defamatory, obscene or hateful via our Contact, Bug Report or feedback channels; attempt to access another user's account or data; probe, scan or test the vulnerability of the Service or breach any security measures; use automated systems (bots, scrapers, etc.) to access the Service in a way that exceeds normal personal use; or interfere with the proper operation of the Service or the underlying networks.

8. User Feedback

We welcome your feedback and ideas. If you submit a suggestion, feature request, bug report or other feedback through the in-app forms, our website, email or social channels, you grant Doc Creative Ltd a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use, reproduce, modify and incorporate that feedback into the Service for any purpose, without attribution or compensation. You confirm that you have all rights necessary to grant this licence and that your feedback does not infringe any third party's rights.

9. Intellectual Property

The Service, including the Hvile name and logo, the 'Nordic' visual identity, the mascot, the icon set, all original affirmations and copy, the audio assets, the source code, and the look and feel, is owned by Doc Creative Ltd or its licensors and is protected by copyright, trademark and other laws in the United Kingdom and other countries. Apart from the limited licence granted in section 3, no rights are granted to you by implication, estoppel or otherwise.

If you believe content in the Service infringes your copyright, please send a detailed notice to hello@hvile.me including the work you claim is infringed, the location of the infringing content, your contact details and a statement made in good faith that the use is not authorised.

10. Apple App Store Terms

These Terms are between you and Doc Creative Ltd only, not with Apple Inc. Apple is not responsible for the Service or its content.

You acknowledge that: (a) Apple has no obligation to provide maintenance or support for Hvile; (b) in the event of any failure of Hvile to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app to you (where applicable); (c) Apple is not responsible for addressing any claims by you or any third party relating to Hvile, including product-liability claims, consumer-protection claims, or claims that the app fails to conform to any legal or regulatory requirement; (d) Apple is not responsible for the investigation, defence, settlement or discharge of any third-party intellectual-property infringement claim; and (e) Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you. You also represent that you are not located in a country subject to a U.S. government embargo or designated as a 'terrorist supporting' country, and you are not on any U.S. government list of prohibited or restricted parties.

11. Third-Party Services

The Service uses certain third-party services to operate, including Apple (App Store, CloudKit, HealthKit, APNs), Supabase, PostHog, RevenueCat, Firebase Cloud Messaging, Resend and Vercel. Your use of those services is also subject to their respective terms. Doc Creative Ltd is not responsible for the acts, omissions or content of any third-party service.

12. Termination

You may stop using the Service at any time by uninstalling the app and, if applicable, cancelling your subscription with Apple. You may also request that we delete any server-side data associated with your anonymous identifier by emailing hello@hvile.me.

We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have breached these Terms, if we are required to do so by law, or if continuing to provide the Service to you would expose Doc Creative Ltd or other users to legal or security risk. Sections that by their nature should survive termination (including sections 8, 9, 13, 14, 15, 16 and 17) shall survive.

13. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided 'as is' and 'as available', without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted or error-free operation. Without limiting the foregoing, Doc Creative Ltd does not warrant that the Service will meet your requirements, that any defects will be corrected, or that any specific wellness outcome will be achieved.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including (for UK consumers) your statutory rights under the Consumer Rights Act 2015 and (for EU/EEA consumers) your mandatory consumer-protection rights.

14. Limitation of Liability

To the maximum extent permitted by law, Doc Creative Ltd, its directors, employees and contractors shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or in connection with the Service, even if we have been advised of the possibility of such damages.

Where liability cannot be excluded but may be limited, our total aggregate liability to you arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amount you have paid to Doc Creative Ltd for the Service in the twelve months preceding the event giving rise to the liability, or (b) ten British pounds (GBP 10). This section does not limit liability for death, personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited under applicable law.

15. Indemnification

You agree to defend, indemnify and hold harmless Doc Creative Ltd and its directors, employees and contractors from and against any third-party claims, damages, liabilities, losses, costs and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms or your misuse of the Service. This section does not apply to consumers to the extent that the loss is not a foreseeable consequence of your breach.

16. Changes to the Service and These Terms

We may modify, suspend or discontinue any part of the Service at any time, with or without notice, although we will make reasonable efforts to give advance notice of material changes.

We may also update these Terms from time to time. The 'Last Updated' date at the top reflects the most recent version. If we make material changes, we will notify you in the app or by another reasonable means before the changes take effect. Your continued use of the Service after the new Terms take effect constitutes acceptance. If you do not agree to the new Terms, you must stop using the Service.

17. Governing Law & Jurisdiction

These Terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales. Subject to the next paragraph, the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute.

If you are a consumer resident in the European Union, the European Economic Area or another country whose law grants you mandatory consumer-protection rights, nothing in this section deprives you of the protection of those mandatory rules. You may also bring proceedings in the courts of your country of residence, and the European Commission provides an Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

18. General

These Terms (together with our Privacy Policy) form the entire agreement between you and Doc Creative Ltd regarding the Service and supersede any prior agreements. If any provision is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition or sale of assets.

19. Contact

If you have any questions about these Terms, contact us at hello@hvile.me or write to Doc Creative Ltd, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom.